Please study the following policies carefully as they contain the terms of sale that govern your purchases here. They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order here constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order. If you want to cancel a transaction, please contact our Live Help and tell them the reason,we will refund you within 30mins.And we will improve our service as the refund reason you told us.
Make sure that the card you returned has not been used. From the time you get the card, return time is available for 1 days.
If you have not received any gold ,you can ask a full refund;If you have received a part of full shipment,you can ask a patial refund,for example,if you use $25.00buy 5000g with 3000g received,the ammount for partial refund should be (5000-3000)/5000*$25 = $10;But if you have received full shipment,you are not able to ask a refund.